Immediate Help Phone Support

Expert help is just a phone call away. A knowledgeable technician is always available at our immediate help desk. Just call our toll free line (1-866-U-ASKBIS) to speak with a dedicated support technician.

Remote Control Support

Save time and trouble by using our secure "remote control" software to allow BIS to assist right away. Just click on the “Get Support Now” button on www.askbis.com and a technician will take control of your desktop and start resolving your issue.

Prompt On-Site Support

BIS has the largest team of On-Site technical staff on the Gulf Coast. We can have a technician on your site quickly to get you back to business.

Emergency After Hours Support

BIS technical staff is available and on call 24/7 to support our clients’ needs.

Service Availability Monitoring

We monitor the key services on your network to ensure their availability. If something isn't working properly, we will most likely know it before you do. Our technology tools also are capable of “self healing” your problems, alerting us, for tracking purposes, that there was a problem.

Business Technology Purchasing Assistance

Your BIS purchasing agent ensures a quick and efficient purchase of technology products that fit the overall design of your individual network. BIS eliminates the guesswork in determining your specific purchasing needs and delivers the right products for the best prices when you need them most. BIS delivers Best-In-Class technologies to your business through the collective purchasing power of our customers and passes those discounts to you.