Technical Support Leadership

Technical Support Engineer

Business Information Solutions and Cyber Fortress are looking for additional Technical Support Staff that fits into our company culture. We are looking for great people with leadership skills that complement our core values by being professional, effective, responsible, passionate, innovative, proactive and team-oriented.

Who is BIS Technology Group?

We’re a local technology company headquartered in Robertsdale, AL and comprised of 4 divisions: digital marketing, information technology, print management and cybersecurity support. Our sole purpose is to assist  organizations with their cybersecurity, technology and business needs. We’re not looking to just make sales…we want to build lasting relationships with top businesses – this is where your role would come into play…

What’s the Company Culture Like?

This is a locally owned and operated business that values employees and the community. Since it’s like a second home, we believe in having fun while still striving to be the best in the market. You’ll enjoy monthly company-wide luncheons, birthday celebrations and other company events.

We want you to become part of the BIS Family!

We are dedicated to our core values and will only accept those candidates that are aligned with those values: professional, effective, responsible, passionate, innovative proactive, team oriented and proactive. If you would be a fit in a challenging collaborative environment we are looking for you!

Technical resources will be responsible for a wide range of technical operations including:

  • Networking & Firewall Management
  • Virtual and Physical Server Deployment
  • Office 365 Security and Management
  • VoIP Phone Deployment  and Management
  • Software Configuration
  • Physical Cabling
  • IT Troubleshooting
  • Cybersecurity Acumen

We have technical resources in both help desk and field positions with some moving between based on workload.

Skills Needed:

  • Leadership Skills
  • Interpersonal Skills
  • Can Relate to People
  • Can Simplify Complex Explanations – No Geek Speak!

Benefits include:

  • Competitive Pay
  • BIS company Car for Field Engineers
  • 7% IRA Paid by BIS
  • Additional 4% Match on 401K Plan
  • Blue Cross Blue Shield Health and Dental Insurance Gold Plan (company pays 1/2 of the single rate),
  • 7 paid holidays per year
  • 2 personal days per year
  • One week vacation after one year, 2 Weeks aster 3 Years and 3 Weeks after 5 Years
  • $10,000 Life insurance Policy Paid by BIS
  • $10,000, Cancer Policy Paid by BIS
  • $10,000 Critical Care Policy Paid by BIS
  • $10,000 Accidental Death Benefit Paid by BIS
  • Long Term Disability Policy Paid by BIS
  • Leadership Training Program
  • Skills Development Training Program