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Over 70% of Organizations Report Having Been Compromised by a Successful Cyber Attack in the Past 12 Months

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BIS Sentinel Remote Care

Time spent trying to figure out IT problems can be a huge drain on your staff and a financial burden on your business. Although proactive monitoring will greatly reduce the number of technology related issues, problems will arise that require a trained technician.

With BIS Sentinel Remote Care, you’ll have an entire crew of IT techs at your beck and call just waiting to solve your technology issues at our BIS Help Desk. Your phone calls will always be answered by an actual person, not a robot, and transferred to a technician in a timely manner.

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Key features

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Quarterly Operational Planning & Budgeting

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Vendor Management

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Technology Asset Management

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Technology Purchasing & Procurement

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24/7 Monitoring

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Continuous & Preventative Maintenance

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Anti-Virus Software & Subscription Management

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Unlimited Remote Support

BIS Sentinel Complete Care

Despite our technicians’ best efforts, not all IT problems can be fixed over the phone. With BIS Sentinel Complete Care, you have access to technical engineers who will arrive at your location and work to resolve whatever technology issues you may have.

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Key features

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Quarterly Operational Planning & Budgeting

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Vendor Management

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Technology Asset Management

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Technology Purchasing & Procurement

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24/7 Monitoring

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Continuous & Preventative Maintenance

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Anti-Virus Software & Subscription Management

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Unlimited Remote Support

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Unlimited On-Site Support

BIS Sentinel Total Care

As a business grows, so does its technology. Our BIS Sentinel Total Care package will be there to help you along the way with an all-inclusive IT support plan. Everything from remote, on-site, and emergency after-hours support to project labor is included in the total cost. The only thing you’ll ever have to pay for outside your contracted rate is the actual hardware, such as a server and desktops.

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Key features

Quarterly-Operational-Planning-Budgeting-R3

Quarterly Operational Planning & Budgeting

Vendor-Management-R3

Vendor Management

Technology-Asset-Management-R3

Technology Asset Management

Technology-Purchasing-Procurement-R3

Technology Purchasing & Procurement

247-Monitoring-R3

24/7 Monitoring

Continuous-Preventative-Maintenance-R3

Continuous & Preventative Maintenance

Anti-Virus-Software-Subscription-Management-R3

Anti-Virus Software & Subscription Management

Unlimited-Remote-Support-R3

Unlimited Remote Support

Unlimited-On-Site-Support-R3

Unlimited On-Site Support

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Project Labor

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Emergency After Hours Support

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5 Year Server Replacement

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4 Year Workstation/Laptop Replacement

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BIS Hosted Exchange Email

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See What Other Gulf Coast Businesses Are Saying About Us...
  • “Cheaper Is Not Always Better! In Most Cases, It’s Actually Worse!”

    With the 24 hour sentinel monitoring, I can sit back and wait on Business Information Solutions to tell me if something needs to be upgraded or if a backup fails. I’m no longer constantly checking for errors and problems on our network and servers.

    Jason Gebhart,
    Accountant
    Regal Brown

    jasonz

    “With The New Replacements, Prompt Service and Extraordinary Care BIS Has Given Us, We’re Able To Focus More On Our Patients And Less On Computer Problems!”

    BIS has made it where I’m not the one having to go around checking each machine to make sure it meets HIPAA laws. That’s what I have BIS for!

    Dr. Northcutt,
    Robertsdale Dental Office

    Accountant
    Regal Brown

    -Northcut-hp-testimonial

    “Staff Morale Has Gone Up Because I Receive Less Complaints
    About Our Network”

    Staff morale has gone up because I receive less complaints about our network.

    Jacob Gilmore,
    VP of Purchasing and Finance
    Gilmore Services

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  • Auto Craft Collision Center

    We’ve saved 40-50 hours per month on inside labor since we no longer have to figure out the problem and learn how to fix it.

    Chad Chupek,
    Owner
    Auto Craft Collision
    chad-chupek-hp-testimonials

    “Since Going with Business Information Solutions, We’ve Had No Crashes!”

    I don’t know where we would be if Business Information Solutions was not monitoring our system or us. Since going with them, we’ve had NO CRASHES.

    Paige Walsh,
    Director of Admissions
    Bayshore Christian Academy

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    “We No Longer Have to Worry About Being ‘Down’ for Hours!”

    With the IT services that Business Information Solutions provides, we no longer have to worry about being ‘down’ for hours or days with issues. Calls and work orders are responded to very quickly and efficiently.

    Valerie Shantazio,
    Operations Director
    Distinguished Young Women

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Download Resources

5 Critical Facts Every Business Owner Must Know Before Moving Their Network To the Cloud

Discover what most IT consultants don’t know or won’t tell you about moving your company’s network to the cloud.

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BIS Subject Matter Expert on the BIS Cloud Server

Brandon Spivey

Lead Engineer of the Blue team

Craig Brenizer

Lead Engineer of the White Team

Tyler Rayborn

Help Desk Technician

Experience Our BIS Cloud Server Solution for Yourself

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