“In many cases with the monitoring, y’all are aware of issues before I’m aware. So, y’all let me know and y’all usually have techs on it. So of course, I sleep better at night knowing that. Our downtime is very minimal and being about 120 employees, I can’t even do the math as far as the amount of money that’s saved just not having long downtime. A lot of that we credit to the proactive nature of BIS. It’s a partnership that works with both of us. There’s just not enough hours in a day, so it’s nice to offload some of the deeper IT issues. I’ve never had any problems as far as quick turnaround and IT problems. Usually, within the hour, I get help pretty quick. So, I’ve been really happy with the relationship.”
