What Are Technology Business Reviews (TBRs) and Why Are They Important

A Technology Business Review (TBR) is one of the most valuable meetings a business can have with its IT provider. Rather than being just another technical discussion, a TBR is designed to align technology with business goals, ensure accountability, and plan for the future.

What Happens During a Technology Business Review

A TBR is a strategic meeting that provides an opportunity for both the business and the IT company to review performance, address challenges, and plan next steps. During the discussion, you can expect to:

  • Review system performance, backups, and recovery plans
  • Identify areas where technology can improve productivity
  • Discuss upcoming technology needs and budgeting
  • Ensure you understand what you are paying for and why it matters

TBRs help business owners gain visibility into their IT operations, allowing them to make informed decisions about upgrades, cybersecurity, and long-term planning.

Why TBRs Are Critical for Success

A strong TBR process fosters open communication and partnership. Business owners can share goals and pain points, while the IT provider can offer solutions that accelerate growth and standardize processes.

Technology should serve as a business accelerant, not just a background function. Regularly scheduled reviews ensure that technology continues to support operational goals and remains aligned with company objectives.

In short, a TBR keeps both sides accountable and ensures that technology is working for the business rather than against it.