How to Create a Customer Support Bot That Actually Delivers ROI
Customer support bots are often pitched as a way to reduce headcount or replace human interaction. In reality, the strongest return on investment comes from
With the 24 hour sentinel monitoring, I can sit back and wait on Business Information Solutions to tell me if something needs to be upgraded or if a backup fails. I’m no longer constantly checking for errors and problems on our network and servers.
BIS has made it where I’m not the one having to go around checking each machine to make sure it meets HIPAA laws. That’s what I have BIS for!
Staff morale has gone up because I receive less complaints about our network.
We’ve saved 40-50 hours per month on inside labor since we no longer have to figure out the problem and learn how to fix it.
I don’t know where we would be if Business Information Solutions was not monitoring our system or us. Since going with them, we’ve had NO CRASHES.
With the IT services that Business Information Solutions provides, we no longer have to worry about being ‘down’ for hours or days with issues. Calls and work orders are responded to very quickly and efficiently.
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Customer support bots are often pitched as a way to reduce headcount or replace human interaction. In reality, the strongest return on investment comes from
Organizations collect more metrics than ever. Dashboards are full, reports are automated, and data is readily available. Yet many leaders still struggle to answer basic
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FOR IMMEDIATE RELEASE Robertsdale, AL – January 2026 – Business Information Solutions, Inc. (BIS), a technology solutions provider serving businesses across the Gulf Coast, has
Microsoft Copilot and AI-powered tools promise to transform how work gets done. However, AI does not create structure where none exists. It amplifies what is