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How Slow Computers Are Affecting Your Company’s Bottom Line

BIS Blog Image 2023 Data Breach Breakdowns How Slow Computers Are Affecting Your Company’s Bottom Line

Slow computer with turtle In the fast-paced realm of business, every second counts. Yet, the toll that slow computers take on a company’s bottom line often goes unmeasured or underestimated. The true cost of sluggish systems can reverberate throughout various facets of a business, impacting productivity, employee morale, customer satisfaction, and even compliance. While quantifying the exact figures might pose challenges, dissecting the components contributing to this impact sheds light on the magnitude of the issue.

#1: Lost Productivity

The most tangible cost is in lost productivity. Employees waiting for applications to load or processes to complete waste valuable work hours, potentially leading to missed deadlines and compromised project deliveries.

#2: Employee Morale and Turnover

Slow computers breed frustration, denting job satisfaction and morale. This dissatisfaction can escalate turnover rates, triggering recruitment, training, and onboarding costs.

#3: Customer Impact

The effect extends beyond the office walls, influencing customer service quality and sales. Prolonged response times or transaction delays can turn away customers, resulting in lost sales opportunities and a tarnished brand image.

#4: IT Support and Maintenance

Slow systems demand more frequent support and maintenance, amplifying IT costs and consuming valuable resources that could be directed towards strategic initiatives.

#5: Energy Costs

Older computers tend to be less energy-efficient, inflating electricity bills. Upgrading to more energy-efficient systems presents an avenue for long-term cost savings.

#6: Security Risks

Upset employee - hacked Slower systems are often more vulnerable, exposing the company to higher risks of security breaches. Addressing and recovering from such incidents can accrue substantial costs.

#7: Opportunity Costs

The sluggishness of computers might hinder seizing business opportunities and adopting new technologies, affecting market responsiveness and competitiveness.

#8: Compliance and Legal Costs

Slow systems compromising data security could result in regulatory fines and legal actions, potentially escalating financial liabilities.

Understanding the multifaceted impact of slow computers is pivotal. Although the monetary figures might vary, the cumulative effect over time is undeniably substantial. Each business needs to conduct a tailored analysis considering industry-specific nuances. 

In a landscape where efficiency reigns supreme, upgrading technology isn’t merely a matter of modernization; it’s a strategic investment safeguarding the financial health and vitality of your business.

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Phillip Long, CEO of BIS - Managed IT Services Provider

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