Businesses rely heavily on their IT support to keep their operations up and running. Some choose to manage their IT infrastructure in-house while others opt to partner with an IT provider for their technology needs.
Regardless of which support option you select, it can be challenging to ensure that they are fulfilling their responsibilities since you may not possess the technical expertise. Simply hiring an IT guy or entering into a partnership with an IT provider does not guarantee success in the long run. So, how do you know if your business is truly secure and your network is operating at peak performance?
Here are some tips for effective communication and collaboration with your IT partner:
Determine your security posture
An IT and security professional can help you determine the value of your data, where it resides and who has access to it. They can also help you understand the level of risk your organization faces and identify any potential vulnerabilities that need to be addressed.
When you know those risks, it makes it easier to determine if your IT partner is taking actions to mitigate them.
Develop a technology roadmap
Once you have a better understanding of your security posture, work with your IT team to develop a technology roadmap. This roadmap should outline technology best practices and recommended solutions to help you achieve your security goals. It also helps with budgeting as it predicts upcoming technology costs.
Make sure that you revisit the roadmap regularly and adjust it as necessary to ensure that your security posture remains strong. Additionally, it enables you to monitor if your IT team is meeting their obligations.
Communicate on a consistent basis
Communication with your IT partner is essential to successfully managing the partnership. Your IT partner should be meeting with you during a regularly scheduled technology business review to ensure that you’re on the same page when it comes to your IT needs. During that meeting, ask questions and provide feedback to help your partner understand your business and its unique technology needs.
Get a second opinion
Have a security professional perform a review of your IT infrastructure to ensure that your systems are secure and that your partner is doing everything they can to protect your business from cyber threats.
Get a Second Opinion Today!
If you’re concerned your organization isn’t as secure as it should be, then let’s talk! You can book a COMPLIMENTARY second opinion with Phillip. Please select a date and time from his calendar below.
Phillip Long – CISSP, CEO of BIS Technology Group, along with his team of marketing and information technology experts, will walk you through an overview of what your business should be doing to protect your data and plan your digital marketing strategies.
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